Privacy Policy

1. Introduction

OneClick Translate AI ("we", "us", and "our") helps Shopify merchants manage and automate store translations. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

2. Information We Collect

When you install or use the app, we may process:

• Store details such as shop domain and locale settings.
• Translation-related content that you choose to view, edit, or generate inside the app.
• Operational data such as app usage logs, timestamps, and basic diagnostic events required for reliability and support.

3. How We Use Information

• Provide app features and translation workflows.
• Improve quality, security, and stability of the service.
• Offer customer support and troubleshoot issues.
• Comply with legal obligations and Shopify platform rules.

4. Data Sharing

We do not collect, sell, or share your store content with third parties. Translation content is sent only to the AI translation API to generate translated output, and the result is returned and written back to your store. We do not use your data for marketing, profiling, or resale.

5. Data Retention

We retain data only for as long as needed to provide the service, resolve disputes, maintain security, and meet legal requirements.

6. Security

We use reasonable technical and organizational safeguards to protect information against unauthorized access, loss, or misuse. No method of storage or transmission is completely secure.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, update, or delete certain information. To submit a request, contact us by email.

8. Contact

For privacy questions or requests, contact us at info@nexlyco.com.